“Eniola Care provided 24 hour care for my Mother, Ruth Maxwell, during a ten day period in
July 2017, covering during the absence of another carer.” This was after my Mother had been
diagnosed with a terminal condition, and was effectively bed-ridden in her flat in Greyfriars
Court, Lewes.
We thought Eniola Care was really excellent. There carers are well-trained ,with good
understanding of the medical and non-medical aspects of the job, including matters relating
to her own health and safety (for example, the carer strongly advised that we should acquire a
hospital bed, to protect her own back – that was absolutely the right thing to do). The carer kept
all the records needed, and managed liaison with the District Nurse and the palliative care team.
She dealt with a number of episodes in which Mother had severe coughing fits, and otherwise
managed personal care and hygiene. Equally, they were genuinely caring and considerate,
respectful of Mother’s needs, but willing to offer company when needed; we came in one day
and found the carer and my Mother laughing and listening to big band music together. The
carer tempted Mother with little home-cooked dishes and made sure she maintained her fluid
intake. At first, the carer seemed rather shy, and we worried she would not ‘take control’, but
that worry was misplaced; she grew in confidence as she settled in.
All in all, we cannot recommend Eniola Care more highly. This experience with Mother has
given us a new appreciation of how demanding the job of carer can actually be. We’re grateful
to Eniola Care for doing the job in such a professional and humane way.”