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Faq

Frequently Asked Questions

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  • What areas do you cover?
    We provide services across every regions in UK.
  • Are your carers trained and vetted?
    Yes. All our carers undergo full background checks and continuous training.
  • Can we choose the caregiver?
    Absolutely — we match carers based on client preferences.
  • Do you provide overnight or live-in care?
    Yes, we provide both.
  • How do I pay for care services?
    We offer flexible payment options. We'll guide you through your options during consultation.
  • Can care be temporary or short-term?
    Yes. We provide short-term, respite, and holiday cover in addition to long-term and permanent care solutions.
  • How do you ensure safety and privacy?
    We strictly follow safeguarding practices, use secure communication systems, and respect client confidentiality in all interactions.
  • How quickly can care begin?
    Once we’ve completed a care assessment, services can usually begin within 24–48 hours. Emergency or short-notice care may also be arranged.

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